General Surface Prep Information
- Every concrete slab is unique; very rarely is it poured completely flat. As such, there will be high and low points throughout the floor that will have slight differences in shine upon completion. Because it is difficult to predict prior to starting, technicians will keep the customer informed throughout the process about what to expect from their floor and the finished product.
- Contraction joints, cracks, divots, nail pops, and other blemishes in the floor, if present, will by default be filled with concrete at no additional cost in order to provide the smoothest possible surface. If the customer prefers another material be used to fill these blemishes, the extra cost of the material chosen will be added to the final bill. Every effort is made to provide a smooth and consistent finish across the entire surface, but the materials used for these repairs will not be an exact match to the original floor’s composition. Therefore, some variation in appearance and/or texture may occur in repaired areas. This is normal, and to be expected.

Edging
Multiple options exist concerning the edges of a polished concrete floor. All available options have different costs and procedures. These will be discussed and agreed upon by technician(s) and customer(s) prior to the start of the project. All edging processes will begin by hand grinding the perimeter of the project area with a rough grit diamond blade to remove coatings or other obstacles and expose the concrete.
- Blending edges: (Default by Southern States Refinishing) blending the edges with the rest of the floor would be accomplished by grinding the edges by hand in sequence with the rest of the floor using the same metal and resin grits as used on the rest of the floor. Due to hand grinding the edges color may slightly differ.
- Painted border: painting a border along the perimeter would be done at the end of the polishing process. A concrete sealer in a color of the customer’s choosing will be used to coat over the initial grind of the edges by the diamond blade. This will be an additional charge, which may vary depending on the project size.
- No additional edging process: If the edges will eventually be hidden by shelves, furniture, or other items and not be visible once the space is in use, an edging process may not be necessary. This is entirely up to the customer, and will depend upon what the space will be used for.
Example: If the project space will be used as a storefront and the walls will be lined with shelves, no edging process would be necessary, as they would not be seen by anyone once the space is in use.

Clean-Up
Southern States Refinishing is not a cleaning business. The project area will be swept and vacuumed (if necessary) between steps in the grinding process, and after the project is complete. This is done as necessary to achieve the desired result, and as a courtesy at the end. Decorative concrete is always a dusty process, and some dust will remain present in the space after the project is done. In some cases it may take one to two days for dust to completely settle, and additional cleanup may be necessary after the project is finished. This is normal, and although great lengths are taken during the project to minimize dust and other messes, this final cleanup will be the responsibility of the customer.
General Surface Prep Information
- Every concrete slab is unique; very rarely is it poured completely flat. As such, there will be high and low points throughout the floor that will have slight differences in shine upon completion. Because it is difficult to predict prior to starting, technicians will keep the customer informed throughout the process about what to expect from their floor and the finished product.
- Contraction joints, cracks, divots, nail pops, and other blemishes in the floor, if present, will by default be filled with concrete at no additional cost in order to provide the smoothest possible surface. If the customer prefers another material be used to fill these blemishes, the extra cost of the material chosen will be added to the final bill. Every effort is made to provide a smooth and consistent finish across the entire surface, but the materials used for these repairs will not be an exact match to the original floor’s composition. Therefore, some variation in appearance and/or texture may occur in repaired areas. This is normal, and to be expected.

Edging
Multiple options exist concerning the edges of a polished concrete floor. All available options have different costs and procedures. These will be discussed and agreed upon by technician(s) and customer(s) prior to the start of the project. All edging processes will begin by hand grinding the perimeter of the project area with a rough grit diamond blade to remove coatings or other obstacles and expose the concrete.
- Blending edges: blending the edges with the rest of the floor would be accomplished by grinding the edges by hand in sequence with the rest of the floor using the same metal and resin grits as used on the rest of the floor. This will be an additional charge, which may vary depending on the project size.
- Painted border: painting a border along the perimeter would be done at the end of the polishing process. A concrete sealer in a color of the customer’s choosing will be used to coat over the initial grind of the edges by the diamond blade. This will be an additional charge, which may vary depending on the project size.
- No additional edging process: If the edges will eventually be hidden by shelves, furniture, or other items and not be visible once the space is in use, an edging process may not be necessary. This is entirely up to the customer, and will depend upon what the space will be used for.
Example: If the project space will be used as a storefront and the walls will be lined with shelves, no edging process would be necessary, as they would not be seen by anyone once the space is in use.

Clean-Up
Southern States Refinishing is not a cleaning business. The project area will be swept and vacuumed (if necessary) between steps in the grinding process, and after the project is complete. This is done as necessary to achieve the desired result, and as a courtesy at the end. Decorative concrete is always a dusty process, and some dust will remain present in the space after the project is done. In some cases it may take one to two days for dust to completely settle, and additional cleanup may be necessary after the project is finished. This is normal, and although great lengths are taken during the project to minimize dust and other messes, this final cleanup will be the responsibility of the customer.